Introduction
Feltranoonline ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our financial planning subscription service.
Information We Collect
Personal Information
- Name and contact details (email, phone number, address)
- Financial information necessary for planning services
- Payment and billing information
- Account credentials and preferences
How We Use Your Information
We use your personal information to:
- Provide and manage your financial planning subscription
- Process payments and maintain your account
- Communicate with you about your service
- Comply with legal and regulatory requirements
- Improve our services and customer experience
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Data Sharing
We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:
- • With your explicit consent
- • To comply with legal obligations
- • With trusted service providers who assist in operating our service
- • To protect our rights and safety
Your Rights
You have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Objection
Object to certain uses of your data
Cookies
We use cookies to enhance your experience on our website. For detailed information about our cookie usage, please refer to our Cookie Policy.
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or your personal data, please contact us:
Email: info@feltranoonline.com
Phone: +34 616 205 484
Address: Calle Gran Vía 45, 28013 Madrid, España